We may live in a digital world, but not everything can be done from your phone. For those in need of personal checks or business checks, Amplify makes it easier than ever to order checks online and off. In this section, we'll review the step needed to order your first, second, or hundredth bundle of checks.
- New members can order checks by calling (512) 836-5901.
- Returning members can use the "Check Reorder" feature in online banking or contact our preferred provider Harland Clarke online.
- If you need to change any information printed on your checks, please contact Member Support at (512) 836-5901.
- Cashier's checks can be issued at any Amplify branch or drive-thru.
How Do I Order Checks for the First Time?
If you are a new Amplify Credit Union member, or if it has been several years since you last ordered checks, you will first need to contact an Amplify representative. That number is (512) 836-5901 or toll-free at (800) 237-5087. Be prepared to provide personal information to verify your checking account(s), including your name, account number, and social security number.
How Do I Order Additional Checks?
If you have ordered checks with Amplify Credit Union in the past, your order information will already be in our system. First, click on the "Services" feature located in the online banking sidebar. Then, click on the "Check Reorder" button.
Once you select the checking account to order from, you will be taken to the website for Harland Clarke, our preferred check provider. There you will be asked to verify your Routing Number and Account Number before completing your order.
How Do I Order Cashier's Checks?
Cashier's checks - also known as "Official Checks" - are checks issued by the credit union on behalf of a member. When a cashier's check is issued by the credit union, the funds are withdrawn from a member's account, allowing for a safe transfer of funds between the member and the intended party.
Cashier's checks can be issued at any open Amplify Credit Union branch or drive-thru service. To verify your identity, please bring a government-issued form of identification, such as a driver's license or passport. Depending on the amount of the check, drive-thru members may be asked to step inside the branch for added security. At this time, Amplify does not charge an additional fee for cashier's checks.
Please note that you must be prepared to provide an accurate name for the "Pay to the Order Of" line at the time of issuance. If the recipient of a check is listed incorrectly, or if an individual tries to deposit a cashier's check made out to the name of their business (and vice-versa), you may be asked to have a new check issued. If this is the case, you will need to return the original cashier's check so the deposit amount can be reissued to your account.
What if I Need to Update Information on My Checks?
If the information contained on your checks has changed - such as your legal name or mailing address - it is important that you contact Amplify Credit Union as soon as possible to have your checks reissued. Please call our Member Support team at (512) 836-5901 or toll-free at (800) 237-5087 for more information.