When we announced our temporary closures in January, our Chief Experience Officer shared that we would only reopen these locations when we had the staff in place to “consistently deliver on our promise of quality.” We’re thrilled to share that our branch team is now fully staffed, and we have reopened both our Cedar Park and La Frontera branches to ...

Nothing can be more frustrating than chasing down the previous year's documents during tax season. That's why Amplify Credit Union makes it easy for you to access your tax statements both online and off. In this section, we'll explain when you can expect to receive your tax statements from Amplify and where to go in online banking to find them.  Key...

As a digital-first credit union, our goal is to put more power into the hands of our members. That is why Amplify is proud to let members manage their debit card activities with our new Amplify Mobile Card Control app. In this article, we will explain how to download and enroll in our app. Key Takeaways: The Amplify Mobile Card Control app is design...

Want to add an extra layer of security to your mobile banking experience? With the Amplify Mobile app, you can add Touch ID, Face ID, or a passcode lock to your login process on supported devices. This added security will make it harder for anyone else to access Online Banking on your phone or tablet while also speeding up your login process. In thi...

Your debit and credit cards are two of the most important keys to your financial security. Keeping them safe - and quickly reporting them as missing to your financial institution if you fear they've been lost or stolen - will help you avoid unauthorized charges to your bank accounts. In this section, we'll provide you with the contact information fo...

As a consumer, there are many times when it may make sense to shop interest rates. That's why we make it easier than ever to compare Amplify Credit Union's current interest rates to those of other financial institutions. In this section, we'll point you towards our dedicated "Rates" website, explain our use of annual percentage yield, and offer a fe...

Does your relationship with Amplify begin and end with a savings account? Then you’re not taking full advantage of the many products and services our credit union has to offer. In this section, we offer a complete rundown of the various financial tools Amplify offers its members. We’ll also link you to the direct pages on the Amplify website, making...

At Amplify Credit Union, we believe that every customer deserves transparency from their financial institution. That's why we have built dedicated webpages to our current rates and fees. Whether you are opening a checking account or closing on a new home, we want to provide you with all the information you'll need to make an informed decision with y...

Over the past 50 years, Amplify Credit Union has been here to serve Central Texas through good times and bad – but our promise to look after the money of our members must be as forward-looking as the rest of our business. In this article, we are going to explain how Amplify offers deposit insurance through the National Credit Union Insurance Share F...

Even in the era of digital banking, there are still times where you will need to deposit funds the old-fashioned way. To ensure that your cash or checks are quickly and securely deposited to your Amplify accounts, our team is pleased to provide night drop services at each of our branch locations. In this article, we'll explain how night drops work a...

Members that use their Amplify Credit Union debit card frequently should choose a secure passcode for their card. Taking the time to learn how to change your debit card PIN can increase the security of your account and help avoid fraud. In this section, we will discuss how our members can change their PIN at an Amplify Credit Union branch or with th...

If you’re opening a new account at Amplify using an external account, then your first step is to verify that account. This verification is known as a micro-deposit verification. In this article, we’ll go over how to verify your external account using micro-deposit verification. Key Takeaways: Amplify will send two micro-deposits to your external acc...

Amplify Alerts offer our members a wide variety of options designed to keep them informed on their account activity. Members can set General Alerts pertaining to credits, debits, insufficient funds, and other transactions across all their accounts. In this section, we will explore how to add and customize alerts in online banking. Key Takeaways: Mos...

Thanks to our full suite of loan products and competitive interest rates, more people are turning to Amplify Credit Union for loans than ever before. As a result, we've also made it easier than ever to set up a one-time or recurring loan payment using our online banking portal. In this section, we'll explain how to set up your payments in online ban...

The weeks after buying a new or used car often involve a barrage of paperwork, including registration, insurance, and financing. If you hold your auto loan through Amplify Credit Union, it's essential to make sure that you also meet the proof of auto insurance requirements laid out in your terms and conditions. In this section, we'll review Amplify'...

In July 2019, we made a big announcement: our Amplify Credit Union app would now be supported on Apple Watch. With this new integration, Amplify members would be able to view their bank accounts and transaction history directly from their wrist. In this section, we'll review the steps needed to enable online banking on your wearable device. How Do I...

If you feel that someone is trying to take advantage of your cards or accounts, don't worry: Amplify has your back. Our customer service team is standing by to help you challenge fraudulent activity and disputable transactions. In this section, we'll explain the difference between fraud and disputes. We'll also share how to contact Amplify Credit Un...

No matter how you prefer to make your payments, our debit cards are designed to make those transactions as quick and secure as possible. And just like our Google Pay and Samsung Pay services, our Apple Pay integration will turn your mobile device or web browser into the center of your financial hub. In this article, we’ll explain how to connect your...

In this section, we’ll address the changes we’ve undergone to ensure the health of our team amid COVID-19, our options for complete remote service, and the multiple ways we are prepared to handle financial uncertainty. KEY TAKEAWAYS: Amplify Credit Union, like other financial institutions, has been deemed "critical infrastructure" by the Department ...

Here at Amplify Credit Union, we work hard to provide you with product and service updates when you need them the most. That means giving you control over how we communicate with you, but it also means ensuring that we have your most up-to-date contact information on file at all times. In this section, we’ll explain how to update your contact inform...

Whether you need to deposit a check or withdraw funds from your checking or savings account, Amplify offers a variety of in-person options to transact your business offline. In this section, we'll point out the various Amplify locations and discuss how Amplify's participation in the CO-OP Shared Network can make life easier for you in Texas and arou...

We take the security of your account very seriously here at Amplify Credit Union. That's why we've created separate procedures for you to recover both your Login ID and your password. In this section, we'll explain how you can regain access to your account by recovering your password and Login ID. Key Takeaways:  You can reset your password on the A...

Even the best budgeters make the occasional mistake. That is why Rebound, Amplify’s overdraft protection program, is designed to keep our members from missing an important payment even when there are insufficient funds in their account. In this article, we’ll explain how our overdraft programs work to help eligible members avoid missed payments.  Ke...

No matter how much money you have on deposit, there may come a time when you accidentally overdraft on your account. That’s why Amplify offers two overdraft programs to make sure you do not miss an important payment. In this article, we’ll review our overdraft prevention program, which draws money from your other Amplify accounts to complete payment...

Tired of making worrying about due dates for your monthly bills? With Amplify's BillPay feature, you can select and schedule frequent payments for automatic delivery. In this section, we'll provide an overview of this feature. We'll also show you how to set up recurring payments from any payment screen. Key Takeaways: BillPay is a free service for a...

Once you're part of the Amplify Credit Union family, you're a member for life. With competitive rates and a full suite of digital-first financial services, you may want to think twice before you close an Amplify account. In this section, we'll explain how you can make the most of your Amplify membership anywhere in the world. KEY TAKEAWAYS: Even if ...

At Amplify, we design our debit cards with digital payments in mind. Whether you prefer to complete your transactions through contactless payments or using our suite of Apple Pay, Samsung Pay, and Google Pay tools, we want your payment process to be as safe and secure as possible. In this article, we’ll walk you through the steps of connecting your ...

As digital banking technology has advanced, transmitting payment online - not offline - has become the industry standard. However, just because you no longer write a physical check does not mean the information contained on the check has changed. In this section, we'll explain how to locate your routing and account numbers as an Amplify Credit Union...

One of the most significant benefits of online banking at Amplify Credit Union is our mobile check deposit feature. Mobile check deposits have become the industry standard. Between work and family schedules, it can be challenging to find time to make it to an Amplify branch location. Nobody should delay their busy schedule just to add money to their...

At Amplify, our goal is to make opening a business account as painless as possible. And to accomplish this, we’ve put together a list of everything you’ll need to submit along with your application. In this article, we break down the requirements for each type of business structure and provide the contact information for an Amplify banker if you nee...

As part of our commitment to member security, our team regularly updates our data collection to better align with industry best practices. Effective March 28, 2023, Amplify will implement account masking for all new transactions that appear in our online banking and statement platforms. In this article, we’ll explain the benefits of account masking ...

One of the many benefits of Online Banking at Amplify Credit Union is our paperless statements feature. Members who switch to paperless can sign up for our free paperless statements and reduce the clutter in their mailboxes. In this section, we explain how to sign up for paperless statements. We will also discuss the many benefits this feature has t...

When someone agrees to sell you their used vehicle, your next step will be to register that vehicle with the Texas Department of Motor Vehicles (DMV). In this article, we will explain the process and timeline for registration stickers, license plates, and temporary tags. Key Takeaways: If you choose to keep your license plates, you will need to orde...

Gift cards may seem like a pretty innocent way to move money between acquaintances, but there is a darker side to Amazon and Best Buy cards. Because gift cards are very similar to money - easy to spend and hard to trace - many scammers launch complex campaigns to get unsuspecting people to send them high-dollar gift cards. In this article, we'll exp...

To ensure the safety of our members' money, Amplify Credit Union places a limit on the number of transactions a debit card user can complete in any 24 hours. In this section, we'll identify the debit card transaction limit and outline the steps to temporarily raise your daily debit card limit. KEY TAKEAWAYS If you need to increase your daily debit c...

Whether you’re traveling internationally or just shopping online, your Amplify debit card is the perfect tool for international purchases. In this section, we'll highlight a few things to keep in mind before your next international purchase. This includes the international exchange rate and our recent removal of all international conversion fees ass...

With a dedicated contact center and friendly on-site staff, we are prepared to go the extra mile to help address your questions or concerns. In this section, we'll explore how to contact Amplify Credit Union's member support team online, in person, or over the phone. KEY TAKEAWAYS: For general questions, call (512) 836-5901 or toll-free at (800) 237...

While mobile and online banking have made managing your accounts fast and easy, sometimes there’s no beating the convenience of a phone call. That’s why Amplify Credit Union continues to make important improvement to our automated phone system. In this section, we will explain how to dial in and access your account and transaction history. Key Takea...

A wire transfer is the direct movement of funds between credit unions and other financial institutions. Upon receipt, funds are typically made available immediately. Members may initiate a wire transfer in a branch by visiting one of our four locations or via remote channels. In this section, we will discuss how to initiate and / or receive a wire t...

When it comes to receiving payments, nothing beats a direct deposit. Setting up a direct deposit between your employer and your Amplify Credit Union accounts can be the perfect way to receive paychecks quickly and safely. In this section, we'll answer some of the big questions for those looking to make the switch with their employers. Key Takeaways:...

Over the past few years, multi-factor authentication has become a common tool in the world of cybersecurity—including here at Amplify Credit Union. But what exactly is multi-factor authentication, and how does it keep your account safe? In this article, we’ll explain how this authentication works and how to make changes to your Amplify account. We’l...

For those in need of personal checks or standard business checks, Amplify makes it easier than ever to order checks online and off. In this section, we will walk you through how to order checks or replacement checks for your Amplify Credit Union account(s). KEY TAKEAWAYS:  New members can order checks by calling (512) 836-5901.   Returning members c...

At Amplify Credit Union, we believe that one bad month should never be the cause of financial hardship. That's why, once a year, we allow our members to skip a payment on an existing personal loan. In this section, we will explain how our Skip-a-Pay feature works and show you how to apply. KEY TAKEAWAYS:  Amplify's Skip-a-Pay feature may allow you t...

To protect your accounts from fraudulent activity, Amplify Credit Union monitors your transaction activity to identify uncharacteristic purchases. Our commitment to fraud detection is why we encourage our members to set a travel alert online if they plan to use their Amplify card(s) outside of the primary market. In this section, we'll explain how t...

Thanks to our online banking portal, it is now easier than ever to transfer money between your existing Amplify accounts. In this section, we will discuss how to set up a one-time transfer or recurring transfer in online banking. We will also explain how to cancel a recurring transfer in the online banking activity center. Key Takeaways: You can tra...

Like most Americans, you may be under the impression that it is difficult to become a member of your local credit union. While there are credit union eligibility factors you must meet before you can open a checking or savings account, these requirements are not designed to keep people out. Instead, they ensure that our members have a long-term finan...

For most people, a wire transfer is an uncommon event. This can make filling out a wire transfer form for the first time a confusing process. Thankfully, the team at Amplify Credit Union has broken this form down into an easy-to-understand guide. In this article, we’ll provide you with the exact information you’ll need to complete a wire transfer fo...

Thanks to fee-free banking, Amplify will never charge members to use an out-of-network ATM. Still, there is a chance you may be charged operator fees by the ATM owner. In this article, we explain the components of ATM fees and how Amplify members can get reimbursed for debit card transactions. Key Takeaways: Amplify will never issue a charge for usi...

Need to transfer money to a member at Amplify Credit Union? With our "Member to Member" feature, you can quickly and securely complete these transactions within online banking. In this section, we walk you through the steps needed to link your Amplify account to that of another member.  How Do I Transfer Money To Another Amplify Member? Thanks to ou...

One of the hardest parts of switching bank accounts is making sure that each of your direct deposits are routed quickly to that account. For many people, this is reason enough to stick with their old bank or credit union. To combat this challenge, Amplify Credit Union is proud to introduce ClickSWITCH as our in-house tool to help you switch direct d...

Many of our members keep their primary checking and savings accounts with Amplify Credit Union. Still, even these members sometimes need to transfer money to or from a different account. In this section, we will explain how you can add an external account to your online banking setup.  We will then show how you can quickly transfer funds between Amp...

For many of our members, their Amplify Credit Union debit card is their primary form of payment. This payment option is why we emphasize fast and secure debit card issuance as part of our membership. In this section, we'll explain how to have an Amplify debit card automatically issued at any branch location and why you needn't worry about your card ...