ⓘ Amplify's Coronavirus Response

Enrolling in Amplify Online Banking

Ready to go paperless? Here's how to enroll in online banking at Amplify Credit Union as an individual or as a business.

Written By Matthew Monagle (Member Support)

Updated at September 30th, 2020

Not everyone wants to visit their local branch to access their money. That's why we offer our members a complete Amplify online banking experience. Thanks to our online and mobile platforms, our members can deposit their checks, set up automatic payments, and transfer money, all without missing a beat in their day. In this section, we'll discuss how you can set up online banking for your checking, savings, and loan accounts.

KEY TAKEAWAYS:

  • You can enroll in online banking as a member or business through the Online Enrollment page.
  • You will need to enroll in online banking on your desktop or mobile browser before you can log into our app on your mobile device.

How Do I Enroll in Online Banking?

Once your membership with Amplify Credit Union has been created, you are free to enroll in online banking. Follow these steps to set up your account.

  1. First, locate your member number on your new account paperwork or your Amplify loan documents.
  2. Next, visit the Amplify Credit Union Online Enrollment page and enter your personal information.
  3. Finally, log in to online banking using your newly created login information.

Remember, it's important to create a secure password for your online banking login. For more information on password creation, check out the Tips for Creating Strong Passwords feature on the Amplify Credit Union blog.

Why Did I Receive an Error Message During Enrollment?

The most likely answer is that the account or contact information on file does not match what was submitted in the enrollment form. If you encounter an error during the online enrollment process, please give us a call at (512) 836-5901 so we can update your account information.

I'm a Business Member. Is the Enrollment Process the Same for Me?

Business members can also use the Online Enrollment page to register for online banking. Since you are registering as a business, not an individual, you will need to provide the following information:

  1. Enter your unique Business Member code provided by Amplify Credit Union in the Member Number field.
  2. In the Social Security Number field, enter the Business Tax ID.
  3. In the Date of Birth field, enter the Business Start Date.
  4. In the Last Name field, enter the Business Name.

If you have questions about enrollment, please give us a call at (512) 836-5901 so we can assist you in the registration process.

Does Amplify Credit Union Have a Mobile App?

We are proud to offer our members our full mobile banking experience on both Android and Apple devices. Our app also provides the same consistent look and feel as our desktop experience, making it easy for our members to deposit checks, pay bills, and transfer funds with ease. Click on the links below to visit the Apple App Store or the Google Play Store to download the right app for your mobile device.

APPLE STORE | GOOGLE PLAY STORE

Can I Enroll in Online Banking Using the Amplify App?

Currently, Amplify Credit Union members can only enroll in online banking using their desktop computer or by visiting the Amplify website in their mobile web browser. Once you have created your online banking account, however, you will be able to use your member ID and newly-created password to log into the Amplify CU Mobile app. Please visit our Online Enrollment page to create your account.

What If I Forgot My Login ID or Password?

After three failed attempts, your access to online banking will be temporarily restricted. You must wait 60 minutes before attempting to log into your account again. We recommend double-checking your account information - and the caps lock on your keyboard - before you attempt to log in again.

If you cannot remember your Login ID, your next step is to contact our member support team. To ensure that any identifying information related to your membership is kept private, we cannot share your Login ID electronically. Please call our customer service department at (512) 836-5901. You will then be asked a series of identifying questions to help us verify and/or update your account information.

If you cannot remember your password, click “Forgot Password” on the login screen and follow the reset procedures. If you are locked out of your system from too many failed attempts, please give us a call during business hours at (512) 836-5901 or toll-free at (800) 237-5087.

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