As a digital-first credit union, our goal is to put more power into the hands of our members. That is why Amplify is proud to let members manage their debit card activities with our card controls feature in online banking. In this article, we will explain how to download and enroll in our app.
Key Takeaways:
- Card controls allow debit cardholders to receive real-time transaction notifications, lock or unlock your debit card, and access a range of self-service features.
- Debit cardholders can enable card controls in online banking.
- Card controls are not available on business debit cards at this time.
What features do card controls offer?
Amplify recently integrated their standalone card controls features into online banking. That means members can now activate and access card controls directly within online banking on both desktop and mobile devices.
Card control features include:
- Activating a new debit card and set PIN.
- Locking and unlocking your debit card.
- Setting travel notices to prevent your transactions from being flagged as fraudulent while traveling.
- Customizing your debit card alerts by location, merchant types, transaction types, and spend limits.
- Viewing recurring payments on your card within 30 days of your most recent transaction.
To learn more about your debit card features, visit our article in Ask Amplify.
How do I access card controls in online banking?
If you are not enrolled in card controls, follow the steps below in online banking to access your features for the first time.
- Click Menu.
- Click Card Controls under the Debit Cards & Alerts dropdown menu.
Once the card controls screen loads, your card information should load automatically. If it does not, you can connect your debit card and follow the authentication steps to enable card control features for your debit card.
Do I need to keep the Amplify Mobile Card Control app?
If you have previously accessed card controls using the Amplify Mobile Card Control app, you can now delete that app from your phone or mobile device. You will access your card control features in online banking going forward.
Are card control features available for business accounts?
Unfortunately, at this time, our card control features do not work with business and non-profit debit cards.